Murtaza Versi develops customer-focused skills, attitudes and behaviors of service organization workforces throughout Africa. Consulting business owners and management teams, Murtaza elevates, empowers and sharpens individuals and team members so that leadership can focus on growing the business. Withover 30 years of experience in customer service, business strategy, change management and business development, Murtaza is Founder and CEO of Noesis Strategic Institute, a premier consultancy and training institute. Its mission: to help African service organizations instilla culture of superior services and achieve business success.To facilitate growth and learning, he brings new ideas, processes and approaches from around the globe. Murtaza has helped many multi-national companies in Africa attain their desired businessgoals. He was awarded Global Facilitator of the Year from Service Quality Institute and holds accreditations, including: Strategic Leadership for eCornell Emotional Intelligence from Talentsmart Leadership Coach from Leadershape Book Yourself Solid Coach from Book Yourself Solid Customer Service Strategy from Service Quality Institute MBTI personality assessment practitioner ValueSelling Associate from ValueSellingInc Murtaza is an impassioned Speaker, Coach and facilitator, enablingeconomic empowerment.
- Strategic Leadership for eCornell
- Emotional Intelligence from Talentsmart
- Leadership Coach from Leadershape
- Book Yourself Solid Coach from Book Yourself Solid
- Customer Service Strategy from Service Quality Institute
- MBTI personality assessment practitioner
- ValueSelling Associate from ValueSellingInc
Murtaza is an impassioned Speaker, Coach and facilitator, enablingeconomic empowerment.